Refund Policy
Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, irrespective of various deliverable modes.
With any online purchase experience, there are terms and conditions that govern our Refund Policy. When a learner buys a training courses from us , learners are required to agree our Privacy Policy, Terms of Use and Refund Policy.
For Self Paced Learning
To qualify for a refund, you must:
submit your refund request within 7 days of purchasing a course with valid reasons
have consumed less than 25% of the video-learning content
For Instructor Led Training
To qualify for a refund, you must:
submit your refund request within 7 days of purchasing your course
have consumed less than 25% of the video-learning content
have not attended more than one (1) class room training
To qualify for a refund, you must
submit your refund request within 7 days of purchasing your course
have consumed less than 25% of the video-learning content
have not attended more than one (1) live online class
Any refund request failing to meet all of these requirements will not be accepted and no refund will be provided.
Cancellation & Refunds
We reserve the right to reschedule/cancel a class/session due to any unavoidable circumstances, or change the location of a class [if applicable]. To qualify for a refund, you must
not have attended any classes
have consumed less than 25% of the video-learning content
submit your refund request within 7 days of purchasing a course
How to initiate refund request :
From my orders section, by clicking on “Initiate Refund” for the relevant course. This will work when item purchase-quantity is one.
In case item purchase-quantity is more than one, please reach out to our support team through our Help & Support section on the website.
Refunds: Duplicate payment
Refunds of any duplicate payments will be processed via the same source (original method of payment) within 10 working days after you have submitted your request.
The refund of fee is at discretion of the company based on the valid reason mentioned in the refund request. Techademy reserves the right to revise this policy without any prior notice.